Flagship product

inLineMe — appointment & queue management for service businesses

Online booking today — with a live waiting list and honest, data-driven wait times in active development, so every customer will know when they'll actually be seen.

Why inLineMe

One system for appointments, walk-ins and the wait in between

Most tools handle bookings or queues. inLineMe brings them together — with the missing piece most skip: an honest, data-driven answer to "how long will I wait?" Appointment booking is live today; live queues and wait-time prediction are in active development. It's the product that proves what our team builds.

The inLineMe appointment dashboard shown on desktop, laptop, tablet and phone
Features

Everything a queue needs, nothing it doesn't

Online booking

Customers book appointments in seconds from any device — no app install, no phone tag.

Live waiting listComing soon

Run walk-ins and appointments in one queue with fair, transparent ordering.

Wait-time predictionComing soon

Data-driven ETAs tell customers exactly when they’ll be seen.

Automated reminders

Text & email confirmations and reminders that cut no-shows.

Multi-location

Manage several branches from one account, each with its own queue and staff.

Built on AWS Serverless

Scales per business, stays fast at peak, and costs only what it uses.

Benefits

What inLineMe is built to deliver

↓ Wait

Shorter perceived waits

Visible ETAs and live position cut the anxiety that makes waits feel longer.

↓ No-shows

Fewer no-shows

Reminders and accurate timing bring more booked customers through the door.

↑ Throughput

More served per day

Smoother flow means staff spend time on customers, not on managing the line.

Industries served

Built for businesses where people wait

If customers form a line or book a slot, inLineMe fits.

Salons & barbersNail & beauty studiosSpas & wellnessService countersGovernment & publicProfessional services (lawyers, accountants, consultants)Home services (repairs, inspections, technicians)Education & coaching (tutors, instructors, trainers)Fitness & personal training studiosAutomotive services (repair shops, detailing, tire centers)
Selected work

More products & systems we've shipped

Beyond the flagship — the other products and systems we've designed, built and run.

Business
SaaS Product

inLineMe Platform

inLineMe is a modern business management platform designed for service-based businesses. It brings appointment booking, staff scheduling, customer management, and operational workflows together in one intuitive solution—without the complexity of traditional software. Flexible pay-per-appointment pricing means businesses only pay for what they use.

AngularTypeScriptNode.jsAWS LambdaAPI GatewayMongoDBStripeFirebase
Admin
Web Portal

inLineMe Admin Portal

The inLineMe Admin Portal serves as the platform operations console, giving you a unified view of all businesses and customers. Monitor activity in real time through live dashboards and analytics, leverage AI-assisted anomaly detection, and manage platform settings, categories, configurations, and admin users from a single control center.

AngularTypeScriptag-GridNode.jsAWS LambdaAPI GatewayMongoDBClaude AIFirebase
Customer
Web Portal

inLineMe Customer Portal

The inLineMe Customer Portal is a modern, self-service platform that enables customers to book, manage, and track appointments with ease. Built for convenience and reliability, it delivers a seamless connection between customers and service providers.

AngularTypeScriptNgRxNode.jsAWS LambdaAPI GatewayMongoDBStripeFirebase
AI
AI

AI Assistants

Practical LLM features woven through inLineMe — generate business descriptions, slogans and service copy on demand, search the admin console in plain language, and surface operational anomalies automatically.

LLMOpenAIClaudeNode.jsAWS Lambda
RAG
RAG

RAG Implementations

A production retrieval-augmented support agent shipped inside inLineMe — it ingests product docs (PDF, DOCX and text), embeds and indexes them, then answers customer and staff questions grounded strictly in that knowledge, with cited sources and multilingual replies.

RAGOpenAIEmbeddingsMongoDBNode.jsAWS Lambda
Next
Coming soon

Your project here

Future products & client work — placeholder for the next case study.

Available

See inLineMe on your business

Book a live walkthrough or start a free trial. We'll show how inLineMe handles your bookings today — and where live queues and wait-time prediction are headed.